Requirements and Policies

Vaccinations
All pets are required to be current on all vaccinations dictated by Comal County. Dogs are required to be current on Rabies, Distemper/Parvo, and Bordetella* vaccinations.  All vaccinations must be updated at least 7 days prior to their stay with us.

*Bordetella vaccinations are required every 6 months.

Drop Off and Pick Up Times

  • 7:30 AM – 9:00 AM (Mon – Thurs)
  • 5:00 PM – 6:30 PM (Mon – Thurs)
  • 7:30 AM – 9:00 AM (Friday)
  • 8:30 AM – 10:00 AM (Saturday – PM by appt only)
  • 5:00 PM – 5:30 PM (Sunday)

We are happy to accommodate you if possible during off hours. There will be a charge of $25. Notice of early pickup /drop off must be made at the time of reservations. Emergency drop off/pick up will be considered. Charges begin the day of drop off regardless of time. Pick-ups during morning hours will not be charged for that day. Pick-ups after morning hours will be charged $25.

Reservations are Required
A 50% deposit is required at the time of a reservation. Payment is made in full at time of pickup. A 100% deposit is required for all HOLIDAY reservations. Deposit is refundable with a 48-hour notice of cancellation EXCEPT for holiday reservations. A full 30-day notice is REQUIRED for cancellation of holiday reservations or no refund will be issued. A decrease in the number of days needed also requires a 48-hour notice for regular boarding and a full 30 days for holiday boarding or you will be charged for those days. There is a 3 night stay minimum on holiday stays.

HOLIDAYS INCLUDE BUT ARE NOT LIMITED TO THANKSGIVING, CHRISTMAS, NEW YEARS, SPRING BREAKS, AND ALL 3 DAY WEEKENDS.

Read what people are saying about Red Barn Kennels

“Very attentive to my dogs.”

Very sweet owner, loved the videos, very thoughtful! Knew our dog was safe and taken care of!

Awesomeness!!!

All are very friendly and is good that they have open space for the dogs, Thank you!

It was wonderful meeting Lisa and her staff! Tundra was very well cared for and we will be regulars at Red Barn Kennels! Thank you for caring for him as if he were your own pet!

Sadie loves you guys, and so do we. Thank you for taking such good care of our girl!

If my girls are happy, I’m happy!

Lisa is so great and helpful, I refuse to take my dogs anywhere else. Here, they can run and play and not be kept it a glass box all day, and there’s no extra charge for it either!!

So thankful to have found RBK, we love you guys!

Loving Holly as you would your own doggie — thank you from the bottom of our heart for keeping her clean dry comfortable and so loved ??????