Requirements and Policies

Vaccinations
All pets are required to be current on all vaccinations dictated by Comal County. Dogs are required to be current on Rabies, Distemper/Parvo, and Bordetella* vaccinations.  All vaccinations must be updated at least 7 days prior to their stay with us.

*Bordetella vaccinations are required every 6 months.

Drop Off and Pick Up Times

  • 7:30 AM – 9:00 AM (Mon – Thurs)
  • 5:00 PM – 6:30 PM (Mon – Thurs)
  • 7:30 AM – 9:00 AM (Friday)
  • 8:30 AM – 10:00 AM (Saturday – PM by appt only)
  • 5:00 PM – 5:30 PM (Sunday)

We are happy to accommodate you if possible during off hours. There will be a charge of $25. Notice of early pickup /drop off must be made at the time of reservations. Emergency drop off/pick up will be considered. Charges begin the day of drop off regardless of time. Pick-ups during morning hours will not be charged for that day. Pick-ups after morning hours will be charged $25.

Reservations are Required
A 50% deposit is required at the time of a reservation. Payment is made in full at time of pickup. A 100% deposit is required for all HOLIDAY reservations. Deposit is refundable with a 48-hour notice of cancellation EXCEPT for holiday reservations. A full 30-day notice is REQUIRED for cancellation of holiday reservations or no refund will be issued. A decrease in the number of days needed also requires a 48-hour notice for regular boarding and a full 30 days for holiday boarding or you will be charged for those days. There is a 3 night stay minimum on holiday stays.

HOLIDAYS INCLUDE BUT ARE NOT LIMITED TO THANKSGIVING, CHRISTMAS, NEW YEARS, SPRING BREAKS, AND ALL 3 DAY WEEKENDS.

Read what people are saying about Red Barn Kennels

Great People

“I appreciated the videos and keeping me informed”

My dog is always clean when he comes home and that’s without getting an exit bath! Thank you.

Thank you for all your help with our sweet dogs! We appreciate your care and guidance.

If my girls are happy, I’m happy!

“We feel that Mo is in good hands when we leave her with you. The kennel is so clean and Lisa is so friendly ! Love Red Barn!!”

Our dogs always enjoy being with Lisa THANKS

Excellent care personal attention! My puppy comes home so happy.

So thankful to have found RBK, we love you guys!

“Wonderful experience, I got videos and updates, while away of my fur baby. Dropped my furbaby off a second time, and she immediately started wagging her tail. I feel more at ease when I have to leave town and happy to find a place for my furbaby. Would def recommend!!!!”